Small and medium business

SIP trunking and premise-based IP-PBX equipment serve the dynamic needs of the SMB (Small Medium Business) and SOHO (Small Office and Home Office) user, especially in a depressed economy where small businesses are reevaluating infrastructure costs while trying to also maintain business process, continuity and ease-of-use for staff.

Using nexMatrix's SIP trunking and virtually any IP-PBX system, the combination brings affordability, reliability while nexMatrix creates new age telecom products beneficial for all industry outlets. nexMatrix can even leverage existing legacy telecom systems in offices providing SIP trunking to those companies who can not afford an upgrade while the existing systems meet business requirements.

Many PBX systems today will support a nexMatrix implementation and allow for savings.

E911 (Enhanced 911) and 411 Services

Small and medium businesses with IP phone systems require an E911 solution that supports the entire workforce in a simple and cost-effective manner. However, finding an E911 solution that complies with all E911 regulations and can grow with the business is a challenge for today’s IP-enabled SMBs, whose deployments often include branch offices, work-at-home employees and/or teleworkers. nexMatrix Telecom provides a simple, easy to use E911 solution for small and medium businesses. It allows companies of 5-500+ users to seamlessly integrate E911 services into their existing communications network, which makes critical E911 functionality available at an attractive cost. Regardless if you are using our service or another provider, we can help you manage your E911 service.

Directory Assistance (411)

Operators are in the United States so you get to talk to a real person right here in the US — for less than half of what AT&T, Verizon and the other carriers charge you to talk to a computer. Upgrading to high-quality, cost-effective directory assistance is simple. We’ll assign your company an exclusive toll-free number that rings directly into our call centers. Put the number in your PBX and whenever someone dials “411,” they’re routed to our toll-free instead. It’s totally transparent to the user.

No PBX; no problem. Your toll-free can be put into memory or dialed directly — even from cell phones. A process called “ANI screening” protects you from fraud or abuse. With an industry-wide average of 6 seconds, the goal is to consistently beat that time even during peak periods of high-volume directory assistance usage. Over the past month, we achieved our goal 95% of the time. We are currently fulfilling 96.03% of all inquiries successfully

Leveraging your legacy telephone system

If you have an existing telephone system today connected to regular telephone lines, nexMatrix can provide you with devices to connect SIP trunks where your current telephone system connects it's copper telephone lines.

Contact us or call 1.888.356.9101 to learn more about the nexMatrix solutions for your business.