The principles of this Code are expressed in broad statements, communications to our Partners and users to guide ethical decision making. These statements provide a framework; they cannot and do not dictate conduct to cover particular situations.

1. Above all; honesty and integrity.
2. We provide the highest level of service to all customers through appropriate and useful resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests for assistance.
3. We uphold the principles of intellectual freedom.
4. We protect each user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.
5. We recognize and respect intellectual property rights.
6. We treat Users, Partners and coworkers with respect, fairness and good faith, and advocate conditions of support that safeguard the rights and welfare of all users, coworkers and Partners.
7. We do not advance private interests at the expense of users, colleagues, Partners or our employing institutions.
8. We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our Users or Partners or the provision of access to their information resources.
9. We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of users, Partners and coworkers, and by fostering the aspirations of potential members of the profession.