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E911 (Enhanced 911) and 411 Services
Enterprises using IP telephony face a unique set of E911 challenges which may often seem complicated and costly to resolve. This is especially the case for large organizations with centralized IP phone systems, multiple locations, and a mobile workforce, all of which must be managed efficiently and cost-effectively. Failing to provide accurate and reliable E911 support can significantly endanger your workforce and increase your organization’s liability risks. nexMatrix Telecom offers a service that reduces the complexity associated with enterprise E911 deployments, by providing the most comprehensive and reliable E911 solution for IP phone systems on the market today. The solution is simple to deploy, easy to manage, and complies with all E911 legislation and standards. the nexMatrix enterprise solution is cost-effective, eliminating the need to purchase and manage dedicated 911 trunks, PS-ALI accounts, and Emergency Location Identification Numbers (ELINs).
Directory Assistance (411)
Operators are in the United States so you get to talk to a real person right here in the US — for less than half of what AT&T, Verizon and the other carriers charge you to talk to a computer. Upgrading to high-quality, cost-effective directory assistance is simple. We’ll assign your company an exclusive toll-free number that rings directly into our call centers. Put the number in your PBX and whenever someone dials “411,” they’re routed to our toll-free instead. It’s totally transparent to the user.
No PBX; no problem. Your toll-free can be put into memory or dialed directly — even from cell phones. A process called “ANI screening” protects you from fraud or abuse. With an industry-wide average of 6 seconds, the goal is to consistently beat that time even during peak periods of high-volume directory assistance usage. Over the past month, we achieved our goal 95% of the time. We are currently fulfilling 96.03% of all inquiries successfully.
Billing systems for large scale deployments - nexSwitch
Managing your communications costs is becoming simple with tools from nexMatrix Telecom, LLC. Allowing your organization to leverage multiple providers for the best cost savings and Least Cost Routing (LCR) of your traffic means greater savings. Regardless of your communications infrastructure from legacy telephone systems to Cisco implementations, you can use the technology. By implementing nexSwitch on your IBM z Series, or installing on independent platforms, your organization can leverage your total minute usage to route calls via least cost. Incoming calls can also be manage via the nexSwitch platform using concurrent call sessions in certain markets. nexMatrix Telecom allows your organization to act as a wholesale telephone provider by leveraging your current communications and telephone service minutes. Using database technologies, the system allows your company to bill by individual, departments, divisions and operating companies. There is no need to purchase expensive equipment to manage your installation and no special trunks.
Small divisional locations can leverage hosted telephone systems located in a corporate location or other divisions lowering your cost of deployments. By leveraging the Protelity technology, your company can eliminate the need for deploying telephone systems in remote offices, thereby lowering your total cost of ownership and support.
You can learn more about nexSwitch by clicking here and visiting the nexSwitch website.
The financial
advantages include:
- Decreasing
price per minute for calls
- Reducing
Long Distance Rates
- Eliminating
management of multiple carriers and service contracts
- Controlling
budgets through fixed packages and bundled services
- Improving
utilization of existing telecommunications system
- Lowering
personnel costs for internal telecommunications systems
management
nexMatrix
and its Value Added Resellers (VARs) provide enterprises with
the ability to grab hold of expenses associated with business
telecommunications. By making their current telecom resources
more efficient, enterprises can realize a faster return on
investment from their system. Enterprises are also given more
flexibility in their communication with mobile workers, satellite
offices and their clients. nexMatrix, through its national
network of VARs and technology partners, provides a reliable,
easily scalable converged telecommunication solution that
simply is not available through traditional TDM carriers and
infrastructures.
Contact
us
or call 1.888.356.9101 to learn more about the nexMatrix
solutions for your business.
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